Resident Services

The City of Moreno Valley provides many services to its residents including:

  • Affordable Housing Programs
    Learn more about programs to assist low-income renters, homeowners, and home buyers.
  • Animal Shelter
    The City's animal shelter provides a safe haven for lost and unwanted pets. It's a great place to find a new "best friend" or family pet.
  • City e-Services
    Here's a one-click place to find all of the services the City provides online including: pet search, real-time TV feed, police online crime reporting form, street light form, and more.
  • Code and Neighborhood Services
    The City of Moreno Valley Code and Neighborhood Services Division enforces the City’s municipal codes on private property throughout the City. This section provides a description of typical code violations along with numbers to call to report them.
  • Emergency Management
    The City of Moreno Valley places a high priority on being prepared for emergencies and disasters. To help residents prepare for emergencies, the City provides Community Emergency Response Team (CERT) training at a minimal cost. Interested citizens may also want to consider joining the Emergency Response Force (ERF) and/or ACES/RACES (emergency HAM communications group).
  • Employment Resource Center
    In an effort to help unemployed or underemployed Moreno Valley residents, the City of Moreno Valley opened the Moreno Valley Employment Resource Center (ERC).
  • Fire Department
    Information about the Fire Department, loacations and services. The Moreno Valley Fire Department provides fire safety quizzes. Test your knowledge...it could help you in a real fire.
  • Flood Protection Information
    Learn what you can do to protect yourself in the event of a flood.
  • Foreclosure Prevention
    The City has organized access to a number of resources available to help Moreno Valley residents address their risk of foreclosure.
  • Your Finances, Your Future
    Basic Financial Education Resources For You, Your Family and Your Community, from Office of the State Controller John Chiang. As a member of our community the City of Moreno Valley would like to provide this access to basic, unbiased information on how to be smart about your personal finances.
  • Library
    The Moreno Valley Public Library provides not only books but also public use computers, Wi-Fi, audiobooks, DVDs, a literacy program and more.
  • Parks & Community Services
    This is where you'll find community activities, a list of parks & facilities, senior activities, sports teams and more.
  • Police Department
    The Moreno Valley Police Department site is where you can learn more about the Department and find safety tips, the officer of the year, the officer of the quarter and a calendar of events.
  • Moreno Valley Electric Utility
    This is where you can find information about Moreno Valley's Electric Utility.
  • Other Utilities
    This is where you can find the water, telephone, trash, natural gas and electric service providers for Moreno Valley.
  • Recycling and Trash
    This is where you'll find information about Moreno Valley's recycling and special trash disposal programs.
  • Schools
    This is where you can find contact information for the two school districts that serve Moreno Valley.
  • Street Sweeping
    Here is where you can find information about street sweeping in the City, including the street sweeping map.
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Moreno Valley City Hall
14177 Frederick Street
PO Box 88005
Moreno Valley, CA 92552
Phone: 951.413.3000
Hours: Monday - Thursday; 7:30am - 5:30pm
Fridays: 7:30 a.m. to 4:30 p.m.
Get in touch: Contact us
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