Page 7 - MVU Residential Newsletter
P. 7
CUSTOMER
SATISFACTION
SURVEY
RESIDENTIAL CUSTOMER SATISFACTION SURVEY
You might have received an email invitation to participate
in an online survey or perhaps were contacted by phone.
Your candid assessment of MVU’s service as well as your input
on some of the issues we face was the focus of this online/
telephone survey.
MVU has contracted with RKS Research & Consulting - an
independent market research company - to develop and
orchestrate this survey on our behalf. RKS has pledged to
keep your individual survey responses confidential.
Moreno Valley Utility takes action based on feedback from its
customers and hopefully we did not miss yours!
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