Page 6 - MVU Residential Newsletter
P. 6

WAYS


       TO PAY


       YOUR BILL





        ACCESS OUR WEBSITE TO FIND EASY WAYS TO PAY YOUR BILL

        MVU’s Level Payment Plan can help balance out the highs and lows of your electric bill with a more predictable bill – contact
        us at 1-844-341-6469 for more information or visit our website at www.moval.org/mvutility.




                 IN PERSON                              BY MAIL                           MyMVU PORTAL

          You can pay your bill in person at    Send your bill and payment to:       The My MVU Portal provides secure
          the MVU payment center located        MVU Payment Processing Center       access to accounts, payment options
          at: 14331 Frederick Street,  Suite 2      380 N. San Jacinto St.             and electricity usage tracking.
                 Moreno Valley.                       Hemet, CA 92543               Website: www.mvumobile.com/portal.


                                                                                       BILLING QUESTIONS?
                 BY PHONE                            MyMVU APP
                                                                                     Contact MVU Customer Service 24/7
                Automated system:             The MyMVU mobile app is available           by calling: 844.341.6469
                 1-844-657-6473                for both Apple (IOS) and Android            (English and Spanish)
                                              devices. Simply go to the app store
             Live service representative:          and search for MyMVU.               You can also contact customer
                  1-844.341.6469                                                     service by email through the MyMVU
                                                                                     Portal or MyMVU App. Select ‘Billing
                                                                                       queries’ on the ‘Billing’ module.







                                                                 MORENO VALLEY UTILITY
                                                             LEVEL PAYMENT PLAN





                                                    Avoid the ups and downs on your MVU bill caused by seasonal energy use.
                                                    Spread out even payments over every billing period throughout the year.
                                                    Your actual energy usage is still reported, and MVU monitors your payment
                                                    amount to adjust if you are paying too much.



                                                     •  The Level Payment Plan is available to residential and small commercial
                                                        customers with a minimum of 12 months of service with MVU
                                                     •  This  program  helps  customers  plan  ahead  and  consistently  budget  for
                                                        energy costs
                                                     •  Applications are encouraged in the Fall (November – March)
                                                     •  To enroll email: mvutility@moval.org or call customer service at
                                                           844-341-6469




                                                           951-413-3500 | mvuadmin@moval.org | www.moval.org/mvutility

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