The Moreno Valley Utility provides safe, reliable, and economical public electric service with a focus on innovative customer solutions, infrastructure enhancement, community development, and environmentally responsible resource management.
Contacts
Payment Center Hours
- Mon - Thurs: 7:30 am - 5:30pm
- Friday: 8 am -5 pm
Check it Out...
Report/View an Outage
If you experience a power outage, or want to request street light maintenance, report it online:
Report an Outage
View an Outage
New MVU App
Pay your bill, start or end service from the your mobile device with the MyMVU app.
Get Involved
We have openings on the Utilities Commission. Get the details...
Paying Your Bill
You can pay your MVU bill five ways:
- In person at the Payment Center
- By mail
- By phone: 1-844-657-6473
- Through MyMVU
- Online:
Services & Info
Starting Service
Reside within the MVU service area? Here's how you can start electric service.
Solar Interconnection
MVU has solar incentive programs for residential and commercial clients.
Efficiency Programs
MVU has rebates to help residents and commercial clients save money on efficient devices.
Payment Programs
MVU has plans to help with your bill including level pay, medical baseline, and energy bill assistance.
Electric Vehicles
See the incentives and support for electric vehicles in Moreno Valley.
News & Publications
City Hall Annex Solar Carports and Electric Vehicle Charging Stations
The City Hall Annex Solar Carports is connected to the utility’s distribution grid and was brought on-line in March 2021. The Annex Solar Carports completes the second phase of solar carports installed at the City Hall complex. In conjunction with the solar carports, three electric vehicle charging stations were installed.
The two Level 2 chargers were partially funded with a grant from the South Coast Air Quality Management District. These Level 2 chargers can fully charge some electric vehicles in just four hours.The third charging station is a Level 3 charger which is capable of providing an 80% charge in 30 minutes.
Learn more about the carport and charging stations.
MVU Customers Get Extra Time to Pay Bills, and May Also Qualify for
Covid-19 Discount
The Mayor and City Council have unanimously approved a new Covid-19 Utility Assistance program for Moreno Valley Utility (MVU) electricity customers that includes a Covid-19 discount for qualifying customers.
MVU SCAM ALERT: FALSE CLAIMS OF SERVICE SHUT OFF
MVU has received calls of SCAMMERS threatening to shut off electrical service to our customers. To assist our customers during this difficult time and potential financial hardship, MVU has suspended service disconnections and late fees until further notice. Learn more about this scam...
COVID-19, MVU, and You
The City of Moreno Valley Utility will provide assistance to customers affected by COVID-19. Read more about the closure...
In the interest of our customers’ safety and the safety of our employees, we are closing our walk-in office until further notice.
MVU SCAM ALERT: Con Artists Call Claiming to be from MVU or SCE
The City of Moreno Valley has been made aware that residents of Moreno Valley and other areas of southern California are being targeted by con artists who are impersonating Moreno Valley Utility (MVU) and Southern California Edison (SCE) staff in an attempt to fraudulently collect payments on supposed late electricity bills.
Read more about the scam...
Moreno Valley Utility's Electric Reliability Wins National Praise
Moreno Valley Utility (MVU) has been recognized nationally for what MoVal customers already appreciate: Our community-owned electric service is amazingly reliable. While the national average length of power outages in 2018 was a whopping 135 minutes, the average outage in Moreno Valley lasted less than eight minutes.
Read more about the reliability award...
Electric Vehicle Charging Stations
The Moreno Valley City Hall parking lot boasts three Electric Vehicle charging stations available for public use. Two of the units are Level 2 chargers that can fully charge some electric vehicles in just four hours, along with a fast charge station, which can provide an 80% charge of an electric vehicle in just 30 minutes.
Read more about the charging stations...
Learn more about Electric Vehicles...
2018-19 MVU Annual Report
See how MVU plans to expand services in the City while maintaining core values, service, and managing potential threats.
See the FY 2018-19 Annual Report
MVU Business Newsletter
Watts Up, the MVU Business newsletter has information about solar programs, discounts and more.
See the Fall 2020 issue
MVU Residential Newsletter
Current Energy, the MVU newsletter for residents, is a great way to be informed about MVU programs, policies and programs.
See the Winter 2020 issue
About MVU
Moreno Valley Electric Utility (MVU) was established in 2001 as a publicly-owned utility to serve the growing City of Moreno Valley.
The rapid growth of the utility over the last few years has placed MVU in a position to successfully contribute to the economic development goals of the City, helping to attract world-class businesses to the area.
Learn more about MVU...
Service Area
Click on the map to see a detailed view. 