Page 2 - MVU Current Energy - Summer 2020
P. 2
INSIDE
THIS Summer 2020
ISSUE
Top Story: MVU, COVID-19, and You 1
Utilities Pulse Survey 2
Energy Efficiency Winter Savings Tips 3
Did You Know? 3
Simple Steps to Social Distancing 3
Hire a MoVal Veteran 4
Moreno Valley Utility’s Reliability Wins National Praise 5
Ways to Pay Your Bill 6
TOP
STORY
MVU, COVID-19, AND YOU
THE CITY OF MORENO VALLEY UTILITY WILL PROVIDE
ASSISTANCE TO CUSTOMERS AFFECTED BY COVID-19
To assist our customers during this difficult time and potential
financial hardship, we have suspended service disconnections and
late fees until further notice.
Payments can be made in several ways:
• By mail
• Online as a guest
• Online using the MyMVU mobile app
• By phone using our Pay-by-Phone service
by calling (844) 657-6473
• Via the drop box at our local office
• For more information, see the MVU bill payment page at
http://www.moval.org/mvu/bill-payment.html
All non-essential planned power outages will be postponed to help
those who are at home from work or school.
If you need additional assistance, please contact our 24/7 Customer
Service at (844) 341-6469. Thank you for your understanding.
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