Page 7 - Current Energy - Summer 2019
P. 7
CUSTOMER
SATISFACTION
SURVEY RESULTS
WE ASKED AND YOU ANSWERED
Your candid assessment of MVU’s service as well as your
input on some of the issues we face was the focus of this
online/telephone survey. Thank you! The results indicate
that residential customers are very satisfied with Moreno
Valley Utility on key dimensions such as reliability, quick
restoration of power, customer service credibility, and being
a real asset to the community. Over half of the users of our
mobile app, MyMVU, gives the app an excellent rating.
MVU is committed to ensuring that our customers receive
exceptional customer care and are extremely satisfied with
the service that we provide.
app
Bill pay Monitor
made & manage
easy your usage
Stay alert with
outage updates
Log-in &
We’ve gone mobile! save on
Introducing MyMVU! energy
bills
