Page 6 - Current Energy - Summer 2019
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WAYS
TO PAY
YOUR BILL
ACCESS OUR WEBSITE TO FIND EASY WAYS TO PAY YOUR BILL
MVU’s Level Payment Plan can help balance out the highs and lows of your electric bill with a more predictable bill –
contact us at 1-844-341-6469 for more information or visit our website at www.moval.org/mvutility.
IN PERSON BY MAIL MyMVU PORTAL
You can pay your bill in person at Send your bill and payment to: The My MVU Portal provides secure
the MVU payment center located MVU Payment Processing Center access to accounts, payment options
at: 14331 Frederick Street, Suite 2 380 N. San Jacinto St. and electricity usage tracking.
Moreno Valley. Hemet, CA 92543 Website: www.mvumobile.com/portal.
BILLING QUESTIONS?
BY PHONE MyMVU APP
Contact MVU Customer Service 24/7
Automated system: The MyMVU mobile app is available by calling: 844.341.6469
1-844-657-6473 for both Apple (IOS) and Android (English and Spanish)
devices. Simply go to the app store
Live service representative: and search for MyMVU. You can also contact customer
1-844.341.6469 service by email through the MyMVU
Portal or MyMVU App. Select ‘Billing
queries’ on the ‘Billing’ module.
ENERGY BILL
ASSISTANCE
QUESTIONS?
CALL OUR 24-HOUR CUSTOMER SERVICE CENTER
TOLL FREE AT 844.341.6469.
APPLY NOW
To qualify for the energy rate discount, a qualifying MVU
customer must submit a completed application and include
an original Transcript of Return from the IRS.
•ENERGY BILL ASSISTANCE PROGRAM APPLICATION
•IRS FORM 4056 T
By Email: In Person:
mvutility@moval.org 14331 Frederick St. Suite 2
Moreno Valley
By Fax:
877.349.3870
Moreno Valley Utility (MVU) has a rate reduction program to provide income
qualified families a discount on their electrical charges. Please check out
program details online at www.moval.org.
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