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Customer Service

You can reach customer service online, or in person at the MVU Payment Center.

By Phone or Email

MVU Customer service is available 24 hours per day, seven days per week English or en Español by phone.

Customer Service:
844.341.6469

mvutility@moval.org

Report an Emergency:
844.341.6469

 

In Person at the Payment Center

  • MVU Payment Center
    14331 Frederick St.,  Suite 2
    Moreno Valley
      Map Link
  • Payment Center Hours
  • Mon - Thurs: 7:30 am - 5:30pm
  • Friday: 8 am -5 pm