Customer Service
You can reach customer service online, or in person at the MVU Payment Center.
By Phone or Email
Power Outage Services: 24 hours daily, 7 days per week, 365 days per year English or en Español by phone. (366 days per year during designated Leap Years)
Report an Emergency:
844-425-0855
In Person at the Payment Center
- MVU Payment Center
14225 Corporate Way
Moreno Valley, CA, 92553
Map Link
- Payment Center Hours
- Mon - Fri 8:00 am - 6:00 pm
Bid Opportunities
If you would like to be a vendor for MVU, check the City's Bid & RFP information.