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Protecting Your Mail

Postal Inspectors across the country work hard to protect your mail. But with deliveries to more than 100 million addresses, the Postal Inspection Service can't do the job alone.

Report Mail Theft

If you see a mail thief at work, or if you believe your mail was stolen, call Postal Inspectors at 877-876-2455 (press 3)

Here's what you can do to protect your mail from thieves:

  • Use the letter slots inside your Post Office for your mail, or hand it to a letter carrier.
  • Pick up your mail promptly after delivery. Don’t leave it in your mailbox overnight. If you're expecting checks, credit cards, or other negotiable items, ask a trusted friend or neighbor to pick up your mail.
  • If you don't receive a check or other valuable mail you're expecting, contact the issuing agency immediately.
  • If you change your address, immediately notify your Post Office and anyone with whom you do business via the mail.
  • Don’t send cash in the mail.
  • Tell your Post Office when you’ll be out of town, so they can hold your mail until you return.
  • Report all suspected mail theft to a Postal Inspector.
  • Consider starting a neighborhood watch program. By exchanging work and vacation schedules with trusted friends and neighbors, you can watch each other's mailboxes (as well as homes).
  • Consult with your local Postmaster for the most up-to-date regulations on mailboxes, including the availability of locked centralized or curbside mailboxes.
  • Sign up for Informed Delivery by USPS to digitally preview your mail and manage your packages that are scheduled to arrive or download the USPS Informed Delivery App to view incoming mail and track incoming packages anytime, anywhere on your smartphone or tablet. It's free and available for iOS, Android, and Windows in your app store. Black and white images of your actual letter-sized mail pieces, processed by USPS sorting equipment, will be provided to you each morning via email.