Page 3 - MVU Watts Up Spring 2019

City of Moreno Valley
NEW MVU ELECTRIC WEBSITE

MVU LAUNCHES A NEW LOOK AND FEEL FOR THEIR WEBSITE
We’ve been hard at work making our website more customer-friendly and easy to navigate. Information
about our energy efficiency programs, paying your bill online, and other services is more accessible with
a click of the mouse! Visit MVU’s home page at www.moval.org/mvutility to experience it today!

WAYS TO PAY YOUR BILL
You can pay your MVU bill five ways:

In Person By Phone By Mail
You can pay your bill in person Automated system: Send your bill and payment to:
at the MVU payment center 1-844-657-6473 MVU Payment Processing Center
located at: 14331 Frederick Street, Live service representative: 380 N. San Jacinto St. Hemet, CA 92543
Suite 2 Moreno Valley. 1-844-341-6469

MyMVU MyMVU Portal
The MyMVU mobile app is The My MVU Portal provides
available for both Apple (IOS) secure access to accounts,
and Android devices. Simply go payment options and electricity
to the app store and search for usage tracking. Website:
MyMVU. www.mvumobile.com/portal.

Billing Questions?
Contact MVU Customer Service 24/7 by calling: 1-844-341-6469 (English and Spanish)
You can also contact customer service by email through the MyMVU Portal or MyMVU
App. Select ‘Billing queries’ on the ‘Billing’ module.

3 | Title Summer 2017 3 | Spring 2019