Page 3 - MVU Fall Newsletter 2020

City of Moreno Valley
COVID-19 UPDATE

KEEP YOURSELF AND OTHERS SAFE FROM COVID-19 WHEN RETURNING TO WORK

CLEAN YOUR HANDS OFTEN
✔ Wash your hands often with soap and water for at least 20 seconds especially after
you have been in a public place, after blowing your nose, coughing, or sneezing,
and after using others’ or shared equipment.
✔ If soap and water are not readily available, use a hand sanitizer that contains at
least 60% alcohol.
✔ Avoid touching your eyes, nose, and mouth with unwashed hands.

AVOID CLOSE CONTACT
✔ Put distance (at least 6 feet) between yourself and other people.
✔ Wear cloth face coverings (if appropriate) when social distancing is difficult to
maintain.
✔ Avoid using other employees’ phones, desks, offices, or other work tools and
equipment, when possible. Clean and disinfect between employees if sharing
occurs.
✔ Remember that some people without symptoms may be able to spread virus.

IF YOU ARE AT INCREASED RISK FOR SEVERE ILLNESS…
✔ Protect yourself and others from Covid-19 by taking everyday preventative actions.
✔ Contact management to request special accommodations that will allow you to
perform your job duties safely.

WWW.CDC.GOV/CORONAVIRUS

WAYS TO PAY YOUR BILL
You can pay your MVU bill five ways:

In Person By Phone By Mail
You can pay your bill in person Automated system: Send your bill and payment to:
at the MVU payment center 1-844-657-6473 MVU Payment Processing Center
located at: 14331 Frederick Street, Live service representative: 380 N. San Jacinto St. Hemet, CA 92543
Suite 2 Moreno Valley. 1-844-341-6469

MyMVU MyMVU Portal
The MyMVU mobile app is The My MVU Portal provides
available for both Apple (IOS) secure access to accounts,
and Android devices. Simply go payment options and electricity
to the app store and search for usage tracking. Website:
MyMVU. www.mvumobile.com/portal.

Billing Questions?
Contact MVU Customer Service 24/7 by calling: 1-844-341-6469 (English and Spanish)
You can also contact customer service by email through the MyMVU Portal or MyMVU
App. Select ‘Billing queries’ on the ‘Billing’ module.

3 | Title Summer 2017 3 | Fall 2020