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Emergency Operations Center

The City of Moreno Valley Emergency Operations Center (EOC) is a centralized location for decision making about our jurisdiction’s emergency response. The EOC is where our emergency response actions can be managed and resource allocations and responses can be tracked and coordinated with the field, operational area, and OES region. The City of Moreno Valley’s primary EOC and alternate EOC are as follows:

Primary EOC:

Alternate EOC:

Moreno Valley Public Safety Building
22850 Calle San Juan De Los Lagos
Moreno Valley, CA
Moreno Valley City Hall, Council Chambers
14177 Frederick Street
Moreno Valley, CA

City of Moreno Valley Emergency Operations Center (EOC) staff are organized around the five Standardized Emergency Management System (SEMS) functions. EOC staff are asked to refer to our Standarized Operating Procedures (SOP) manual (issued separately) for position descriptions and checklists. EOC’s within the State of California use the same five SEMS functions, which is helpful during a large-scale incident where mutual aid is requested. The five SEMS functions are as follows:

  • Management Section is responsible for overall emergency policy decisions such as proclaiming a Local Emergency, recommending a city ordinance and disseminating information to the public. The Management Section includes the following positions: EOC Director, EOC Manager, Liaison Officer, City Attorney, Public Information Officer (PIO), Safety Officer and Security Officer.
  • Operations Section is responsible for coordinating all field operations in support of the emergency. The Operations Section includes the following positions: Operations Section Chief; Public Works/Utilities Branch Coordinator and Construction/Engineering, Maintenance/Ops, and Damage Assessment Unit Leaders; Community Services Branch Coordinator and Medical/Health, Care & Shelter, and Animal Shelter Unit Leaders; Fire & Rescue Branch Coordinator and HazMat and Search & Rescue Unit Leaders; and Law Enforcement Branch Coordinator and Coroner, and Evacuation Unit Leaders.
  • Planning/Intelligence Section isEmergency training session responsible for collecting, evaluating, and disseminating information, developing an Action Plan every 12-hour period during activation, and documentation. The Planning/Intelligence Section includes the following positions: Planning/Intelligence Section Chief, Advance Planning Unit Leader, Documentation/Recovery Unit Leader, Situation Assessment Unit Leader, Message Center Unit Leader, EOC Operators, EOC Runners.
  • Logistics Section is responsible for providing and maintaining facilities, services, personnel, equipment, and materials. The Logistics Section includes the following positions: Logistics Section Chief, Communications/Information Unit Leader, Facilities Coordinator Unit Leader, Personnel Unit Leader, Supply/Procurement Unit Leader and Transportation Unit Leader.
  • Finance Section is responsible for financial activities such as tracking emergency hours, compensation and claims, and overall emergency costs. The Finance Section includes the following positions: Finance Section Chief, Time Keeping Unit Leader, Comp/Claims Unit Leader, Cost Recovery Unit Leader, and Purchasing Unit Leader
  • Organization Chart (Acrobat pdf) (Revised 03/08)
  • Mass Care and Shelter Guidance for Emergency Planners (Acrcbat PDF format)

EOC practice sessionTo activate our EOC 24 hours a day, EOC staff work 12-hour shifts with two staff members trained to work each position. Each 12-hour shift is considered an Operational Period. Several briefings with EOC staff are held each Operational Period. During each EOC briefing, the staff coordinates information and sets priorities for mitigating the situation and returning the city to normal operations.

Communications and coordination will occur between the Incident Commander(s) and the EOC. Moreno Valley EOC staff will also communicate and coordinate with the Riverside County Operational Area EOC and other EOCs within Riverside County. EOC staff facilitating decisions for overall local government level emergency response activities will use multi-agency or inter-agency coordination. If mutual aid is required, the City of Moreno Valley will request it through the Riverside County Operational Area EOC.

For More Information Contact:

LeAnn M. Coletta, CEM
Office of Emergency Management and Volunteer Services Program Manager
951.413.3800

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EOC HQ