Animal Services

Moreno Valley Animal Services offers a wide range of services, including dog licensing, low-cost spay/neuter programs and vaccination services. Dogs and cats are available for adoption at the animal shelter for a nominal fee.

 

Success Stories

The Moreno Valley Animal Shelter helps thousands of animals a year find forever homes.  Read about one of our most recent success stories.

Finding Home: The story of Jax

The day A468818 arrived at the Moreno Valley Animal Shelter the dog was frightened, unwilling to come out of his kennel. He barely moved, preferring to huddle in the corner, a 70-pound ball of fur trying to ignore the world outside.

There was no denying the Chinook mix – a combination of Husky and Saint Bernard – was handsome. But he was scared.

Photo of rescue dog JaxBehind his brooding eyes, Moreno Valley Rescue Coordinator Margret Linne saw something special in A468818. There was a loving, playful dog in there - somewhere. She was going to have to coax it out of him.

It started slow.

Visits. Small talk. Treats. But even treats couldn’t entice him to move from his chosen spot inside his kennel. He didn’t bark. He didn’t whine. He stayed put. Linne put a leash on him and took him for a walk outside – her choice not his. He hugged the shelter walls, ignoring the other dogs, even the ones much smaller than him.

People reached out to pet him – but he showed no emotion. Not a wag of a tail or a lick of affection.

Linne was not giving up on A468818. There was a family out there looking for him. She continued to reach out to rescue groups, advocating for a home for him. Meanwhile, the visits, the treats, the walks and the trust building continued.

Then it happened.

Linne walked in the room for a visit. A468818 stood up and wagged his tail.

It was working. The playful, loving dog she knew was in there – somewhere – was making an appearance.

A hundred miles away in Thousand Oaks, Fran and Robert Smith’s broken hearts were just beginning to heal as they mourned the loss of their bulldog. After Thanksgiving they decided it was time to begin the search for another dog to rescue.

Hollywood Huskies, a dog rescue operation based in Los Angeles, had already exhausted its 2016 budget when Linne contacted founder Heather Schmidt about A468818.

Schmidt didn’t have the funds to help, but she too saw something special in those brooding eyes. She would help if they could find a foster home to house him until she could find him a permanent family.

A468818 was making progress. He no longer hugged the shelter walls as he was led outside. He bounced and bounded and wagged his tail. He let his tongue hang out like a dog should. He licked and kissed. And he followed Linne around like a shadow.

Gone was the sad, lonely dog. With a belly full of celebration hamburgers and fries, he left the shelter for a foster family and the next step in finding a forever home.Photo of Jax in new home

Fran Smith found A468818 on petfinder.com, an online, searchable database of animals that need homes. He was the one. She contacted Hollywood Huskies to start the adoption process.

Sometimes you just know it was meant to be. It’s a feeling you can’t explain. But you know when you feel it.

Smith felt it when the 70-pound A468818 immediately ran up to her and sat on her lap.

“It was love at first sight,” she said. “You couldn’t ask for a sweeter dog. We knew the minute he came in the door he was home.”

A468818 moved in with the Smiths on December 22 and made himself right at home.

They named him Jax. He played with their four grandchildren, napped, and played some more. He now follows Smith around like a shadow, refusing to be left out of anything.

On Christmas, Jax sat right next to the Christmas tree as the Smiths opened presents. He didn’t need a present. He had his family.

Image of flyerEvents

Sweet Paws Pet Adoption Event

February 10, 11, 14-17, 18
Tuesday - Friday: 10:00 a.m. - 5:30 p.m; Saturday: 10:30 a.m. - 3:30 p.m..

$50 Dogs/Puppies - $15 Cats/Kittens
(Includes spay or neuter surgery, vaccines and HomeAgain Microchip. Pets adopted that have not been altered will stay for surgery and be available to go home on the afternoon of the day surgery is scheduled.)

For more information call 951.413.3790

Pets of the Week

Boxer

The Moreno Valley Animal Shelter has hundreds of animals that are for adoption. Each episode of "Pets of the Week" showcases a cat and a dog that are up for adoption. This program aims to help viewers find a new friend, find an old friend who has been lost, and help encourage proper care of pets.

Watch Pets of the Week Episodes

Pets may be adopted at any time; please call 951.413.3790 to see if they are still available!

December 2016

S03, Episode 25:
Dundee & Jingles

Dundee
Dundee #A469191

Jingles
Jingles #A469142

S03, Episode 24:
Nano & Bijou

Nano
Nano #A468905

Bijou
Bijou #468934

November 2016

S03, Episode 23:
Chili & Maize

Chili
Chili #A468415

Maize
Maize #468366

S03, Episode 22:
Alexei & Pierre

Alexei
Alexei #A468136

Pierre
Pierre #A468103

S03, Episode 21:
Terri & Augustus

Terri
Terri

Carrot
Augustus

September 2016

S03, Episode 20:
Brizzie & Carrot

Brizzie
Brizzie

Carrot
Carrot

S03, Episode 19:
Patsy & Meeko

Patsy
Patsy

Meeko
Meeko

S03, Episode 18:
Doug & Roger

Doug
Doug

Roger
Roger

August 2016

S03, Episode 17:
Baxter & Cammi

Baxter
Baxter

Cammi
Cammi

July 2016
June 2016

S03, Episode 14:
Mimi & Tao

Mimi
Mimi

Tao
Tao

S03, Episode 13:
Murphy & Felix

Murphy
Murphy

Felix
Felix

S03, Episode 12:
Tito & Danny

Tito
Tito

Danny
Danny

May 2016

S03, Episode 11:
Sheila & Blaze

Sheila
Sheila

Blaze
Blaze

S03, Episode 10:
Robin & Bruce

Robin
Robin

Bruce
Bruce

S03, Episode 09:
Josie & Kumquat

Josie
Josie

Kumquat
Kumquat

S03, Episode 08:
Lucy & Jett

Lucy
Lucy

Jett
Jett

April 2016

S03, Episode 07:
Babs & Buster

Babs
Babs

Buster
Buster

S03, Episode 06:
Remi & Alfie

Remi
Josie
Remi

Alfie
Alfie

S03, Episode 05:
Molly & Cosmo

Molly
Molly

Cosmo
Cosmo

March 2016

S03, Episode 03:
Rose & Tulip

Rose
Rose

Tulip
Tulip

Adoptions

Moreno Valley Animal Services has dogs and cats available for adoption for a nominal fee. The shelter also has other services available for residents and their pets.

Before you adopt a pet...
Read this short paper before you make that important decision:

  • How to Adopt a Pet...
  • Pets must be spayed or neutered before they are allowed to go home. This is a State
    Law that is intended to reduce pet over-population.
  • Microchipping is mandatory and is the best way for your lost pet to be identified and returned to you.
  • Fees
    • Dog & Puppy
      - $31.00 Adoption (plus the spay/neuter fee)
      - $16.00 Microchip
      - $20.00 5 in 1 Vaccination
      - $20.00 Rabies Deposit
      - $15.00 License (MV Residents only)
    • Cat & Kitten Adoption
      - $20.00 (plus the spay/neuter fee)
      - $16.00 Microchip
      - $10.00 3 in 1 Vaccination

Military and Senior (60 Years +) Discounts

  • $50 Dogs / Puppies
  • $25 Cats / Kittens

(Includes S/N surgery, vaccines and HomeAgain Microchip)

Available Tues – Fri 10:00 am – 5:30 pm and Sat 10:30 am – 3:30 pm

Found and Adoptable Pets

Our listings are on Pet Harbor. Pet Harbor is a not-for-profit Web site sponsored by HLP Chameleon and includes records from Los Angeles County Animal Control, Moreno Valley Animal Service, Pasadena Humane Society and San Diego County Department of Animal Control.

Don't Forget About that Dog License...

All dogs living in Moreno Valley that are four months of age and older must be licensed. You can obtain a license simply by having your dog vaccinated against rabies for a nominal fee at our Animal Shelter Clinic or you can go to your own veterinarian to obtain the rabies vaccination.

Make sure to bring in your dog's Rabies Certificate — you'll need it to get the dog license. You will be offered a discounted rate on your dog license if your dog is spayed or neutered.

Mandatory Spay - Neutering Ordinance

Mandatory Microchipping

Shelter Services

Other services available at the shelter

  • Spay and neuter clinic
  • Microchip ($16.00 total fee)
  • Trap Rentals (limited availability)
    Cat - $12/ per week with a $50 deposit

Donate to Help the Shelter, Help the Pets without Homes

The following programs provide both money and comfort.

California Pet Lover PlatesPet Lover Plate

How can getting this plate help?
Over 1 million dogs and cats enter California’s shelters each year, and over half of them are euthanized (killed) simply because there are not enough homes.

The easiest way a pet owner can help reduce pet overpopulation is to spay or neuter their pet. The California Pet Lover's License Plate will provide a large scale, permanent funding source for spay & neuter programs. These programs have proven to be the best way to help reduce the number of unwanted pets.

California Pet Lover PlateDonate a Bed

Give the Gift of Comfort to a shelter dog or cat. Your kindness will make a world of difference to them! Prices are specially discounted for donation. Items ship directly to the shelter in your name.

Click here to donate a Kuranda bed to City of Moreno Valley Animal Services.

 

Donation Wish List

Donate items from this list to help the shelter animals feel more comfortable during their stay.

Be a Volunteer for the Shelter

  • The animal shelter is urgently seeking experienced groomers to volunteer their services at the shelter.
  • Help with adoption events in the community
  • Clean and care for the animals
  • Office work, including putting together adoption packets, calling adopters to remind them to register their pets' microchip, filing paperwork, keeping bulletin boards updated
  • Laundry and cleaning cages
  • Walking Dogs
  • Pet Caretaker
  • Pet Photography
  • Lost & Found Services
  • Pet Adoption Events

What are the minimum requirements for a volunteer application?

  • Must be at least 18 years old
  • Complete and return volunteer application
  • Attend a Volunteer Orientation
  • Review Training Videos

Get an application and start helping today!

What to Do if Your Pet is Lost

Bissell Partners for Pets

The BISSELL Pet Foundation exists to assist animal welfare organizations. This includes helping to reduce the number of animals in shelters and rescues through pet adoption, spay/neuter programs, microchipping and foster care.

Lost Pet USA

The essential tools to reunite you with your pet.

ASPCA grant

Through the ASPCA Adoption Ambassadors program, those who foster animals become adoption counselors on behalf of their local shelters. Ambassadors take home adoptable dogs or cats and find safe and loving homes through word of mouth, social media posts and emails to friends and family, or by hitting the streets with their foster pets.

Check the shelter

  • View the kennels, puppy/small breed and cattery rooms daily.
  • Stray animals are held for five business days for owner redemption.
  • Check the DOA list, isolation board and lost & found daily, located in the lobby.
    • DOA list-animals picked up deceased.
    • Isolation list-animals not available for viewing by the public. These animals may be sick, injured, feral and aggressive.
    • Enter your information in the Lost Book located in the lobby and check the Found book daily. These books are for public reference; shelter staff is not responsible for monitoring them.
    • Post a picture and / or description of the pet on the Lost and Found board located at the end of the hallway as you enter the kennel area.

Additional Resources

  • Search for your lost pet through Pet Harbor (www.petharbor.com). The Pet Harbor database includes listing from many (but not all) animal shelters in Southern California.
  • Search for your lost pet through Pet Finder

How to Report a Found Pet

  • Contact the Moreno Valley Animal Shelter at 951-413-3790
  • Email information and upload photos of the found pet to the following email link: animalshelter@moval.org
  • Contact your local newspaper and ask to post a free “found pet” ad
  • Check with your neighbors; the pet may belong to them!
  • Post “Found Pet” flyers in your immediate neighborhood and al local places people tend to visit (Be sure to get permission before posting any flyers)
  • Go to www.petharbor.com and enter your zip code and click on “Found a Pet”. Select Moreno Valley Animal Services and follow along to register and upload pictures of a found dog, cat or other type of animal.
  • Report found animals through Pet Finder

Become a Rescue Partner

Moreno Valley is committed to working with rescue / adoption organizations (rescue groups) to help provide more opportunities for homeless and unwanted animals to find homes.

Approved Rescue Group Partners

  • Email pull list with Animal IDs and Authorized Puller to rescue@moval.org
    Acrobat Pull List Form
  • Payment Information
    • Contact number
    • Copy of ID
  • All paperwork will be ready at the Front Desk ready for Authorized Puller’s signature.
  • All the above must be submitted/filed/approved in order to pull any animals from our Facility.

Shelter Hours and Location

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 9:30 a.m. -
6:00 p.m.
9:30 a.m. -
6:00 p.m.
9:30 a.m. -
6:00 p.m.
9:30 a.m. -
6:00 p.m.
10:00 a.m. -
4:00 p.m.
Closed
Closed Sundays, Mondays, and Holidays
Mondays 10:00 a.m. – 2:00 p.m. ( by appointment only)
    - Arrange pick up of owned pet(s) seen on the website or Notice of Impoundment by calling (951) 413-3790.
    - All other services will resume during regular business hours.

After Hours Field Service

To report a sick, injured or aggressive animal, please call the Riverside County Sheriff’s Dept. at 951-776-1099, and press Option 5 to contact a live person at the Dispatch Center. The Dispatch Center will contact the on-call Animal Control Officer to make contact with the calling party. If you have call block on your phone, you must disable this function otherwise it may significantly impact our response.

Animal Shelter Location
The Moreno Valley Animal Shelter is located at 14041 Elsworth St.
(between Cactus and Alessandro).

Phone Number
Phone Number: 951.413.3790
Fax Number: 951.413.3769
Email address: animal shelter@moval.org

Animal Service Request
Report a stray or problem animal.
Animal Service Request

Needed

Donations / Wishlist

Your donations to the shelter will allow us to provide comfort to homeless pets during their stay at the Moreno Valley Animal Shelter. This "wish list" is from the people who work with the animals every day in providing care and comfort to our community animals.

Here are some of the items you can donate to help your shelter.

  • Dry Dog and Cat food
  • Liquid Laundry Detergent and Bleach
  • “Dawn” dish soap
  • Dog Flea Shampoo
  • Side by side pet bowls (dog / cat)
  • Crates/kennels and pet gates
  • Cement mixing trays for dog beds
  • Cat Litter (clay, non-clumping) and litter boxes
  • New or used towels and lap or travel-size blankets
  • Toys (Cat balls / cat mice and Dog balls, ropes and chew toys)
  • Chicken, Turkey/Rice baby food for wildlife
  • New or gently used collars, leashes
  • Cockatiel Food, Parrot Food
  • Rabbit, Hamster, Guinea Pig Food

We also accept monetary donations.

Groomers

The animal shelter is urgently seeking experienced groomers to volunteer their services at the shelter. We have dogs and cats that could use your expertise. Help get a pet adopted!

Moreno Valley Logo

 
 

 

 
Moreno Valley City Hall
14177 Frederick Street
PO Box 88005
Moreno Valley, CA 92552
Phone: 951.413.3000
Hours: Monday - Thursday; 7:30am - 5:30pm
Fridays: 7:30 a.m. to 4:30 p.m.
Get in touch: Contact us
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