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MVU, COVID-19, and You

The City of Moreno Valley Utility will provide assistance to customers affected by COVID-19

In the interest of our customers’ safety and the safety of our employees, we are closing our walk-in office effective Wednesday, March 18, 2020. This closure will continue through April 15, 2020, or until further notice.

To assist our customers during this difficult time and potential financial hardship, we have suspended service disconnections and late fees until further notice.

Payments can be made in several ways:

  • By mail
  • Online as a guest
  • Online using the MyMVU mobile app
  • By phone using our Pay-by-Phone service by calling (844) 657-6473
  • Via the drop box at our local office
  • For more information, see the MVU bill payment page

All non-essential planned power outages will be postponed to help those who are at home from work or school.  

If you need additional assistance, please contact our 24/7 Customer Service at (844) 341-6469. Thank you for your understanding.

Electric car plugged into a charging station.